# #4278 in Houston: West Houston INFINITI Service & Parts

Spring Branch West · reviewed since 2020 · 4.2 rating from 29 reviews

Score: 22/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 12200 Katy Fwy, Houston, TX 77079
- Phone: [(281) 589-8900](tel:+12815898900)
- Website: https://www.westhoustoninfiniti.com/service.aspx?utm_source=gmb&utm_medium=organic
- Google profile: https://maps.google.com/?cid=9020861935334915999

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 7 PM |
| Tuesday | 7 AM to 7 PM |
| Wednesday | 7 AM to 7 PM |
| Thursday | 7 AM to 7 PM |
| Friday | 7 AM to 7 PM |
| Saturday | 8 AM to 5 PM |
| Sunday | Closed |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 4/25 | 4 reviews in the last 12 months, in 3 of 12 months |
| Review sentiment | 4/25 | Rated 4.2 from 29 reviews; 75% of last-12-month reviews at 4-5 stars; 2 reviews say the work was done right, 2 say it failed; 0 call the price fair or the shop honest, 1 says it overcharged or was dishonest; 1 says the shop kept them informed, 0 say it left them without answers |
| Capabilities | 4/25 | 3 of 20 checklist items |
| Years of experience | 10/25 | Reviewed since 2020; no founding year found |
| Total | 22/100 | |

## Checklist: 3 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [ ] Transmission repair: not found
- [ ] Air conditioning repair: not found
- [ ] Engine diagnostics: not found
- [ ] Wheel alignment: not found
- [x] Tire service: Google profile
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#4278 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/214/#rank-4278)
- [#56 of 93: Best auto repair shops in Spring Branch West](https://bestautorepairshops.com/houston/spring-branch-west/page/3/#rank-56)
- [#3709 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/186/#rank-3709)
- [#3129 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/157/#rank-3129)
- [#1910 of 2321: Best tire service shops in Houston](https://bestautorepairshops.com/houston/tires/page/96/#rank-1910)
- [#49 of 75: Best oil change shops in Spring Branch West](https://bestautorepairshops.com/houston/spring-branch-west/oil-change/page/3/#rank-49)
- [#42 of 58: Best brake repair shops in Spring Branch West](https://bestautorepairshops.com/houston/spring-branch-west/brakes/page/3/#rank-42)
- [#23 of 29: Best tire service shops in Spring Branch West](https://bestautorepairshops.com/houston/spring-branch-west/tires/page/2/#rank-23)

## Nearby shops

- [Mossy INEOS Grenadier Service Department](https://bestautorepairshops.com/houston/mossy-ineos-grenadier-service-department/): Spring Branch West, 15/100
- [Mossy Nissan Service](https://bestautorepairshops.com/houston/mossy-nissan-service/): Spring Branch West, 43/100
- [Sewell Cadillac Collision Center of Houston](https://bestautorepairshops.com/houston/sewell-cadillac-collision-center-of-houston/): Memorial, 18/100
- [Service Department - Sewell Cadillac Of Houston](https://bestautorepairshops.com/houston/service-department-sewell-cadillac-of-houston/): Memorial, 28/100
- [Westside Lexus Service Center](https://bestautorepairshops.com/houston/westside-lexus-service-center/): Spring Branch West, 41/100