# #5204 in Houston: Watson Automotive Services

Houston 77090 · reviewed since 2013 · 3.9 rating from 42 reviews

Score: 16/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

Best for: Cadillac owners who need a specialist

## Contact

- Address: 16250 Ella Blvd, Houston, TX 77090
- Phone: [(281) 893-5200](tel:+12818935200)
- Google profile: https://maps.google.com/?cid=16333905501079037949

### Hours

Hours not listed

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 0/25 | No reviews in the last 12 months |
| Review sentiment | 1/25 | Rated 3.9 from 42 reviews; no reviews in the last 12 months; 5 reviews say the work was done right, 6 say it failed; 6 call the price fair or the shop honest, 5 say it overcharged or was dishonest; 3 say the shop kept them informed, 7 say it left them without answers |
| Capabilities | 0/25 | 0 of 20 checklist items |
| Years of experience | 15/25 | Reviewed since 2013; no founding year found |
| Total | 16/100 | |

## Checklist: 0 of 20 items found

### Services

- [ ] Oil change: not found
- [ ] Brake repair: not found
- [ ] Transmission repair: not found
- [ ] Air conditioning repair: not found
- [ ] Engine diagnostics: not found
- [ ] Wheel alignment: not found
- [ ] Tire service: not found
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

### Praise

- Friendly, professional staff who treat customers well (6+ reviews)
- Fair, reasonable prices for the work (6+ reviews)
- Deep Cadillac knowledge and specialist expertise (5+ reviews)

### Complaints

- Slow turnaround and calls not returned (5+ reviews)
- Repairs that did not fix the original problem (4+ reviews)
- Reviewers call the shop dishonest or untrustworthy (4+ reviews)

## Where it ranks

- [#5204 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/261/#rank-5204)
- [#44 of 56: Best auto repair shops in Houston 77090](https://bestautorepairshops.com/houston/houston-77090/page/3/#rank-44)

## Nearby shops

- [Toledo's Total Car Care](https://bestautorepairshops.com/houston/toledos-total-car-care/): Houston 77090, 26/100
- [FRJ Auto Repair, Alignment And Tire Shop](https://bestautorepairshops.com/houston/frj-auto-repair-alignment-and-tire-shop-houston/): Houston 77090, 45/100
- [Mr. Powerful Auto Body](https://bestautorepairshops.com/houston/mr-powerful-auto-body/): Houston 77090, 19/100
- [Michael's Automotive](https://bestautorepairshops.com/houston/michaels-automotive/): Houston 77090, 28/100
- [Northwest Chassis Service](https://bestautorepairshops.com/houston/northwest-chassis-service/): Houston 77090, 47/100