# #1035 in Houston: Service Department - Katy Honda

Katy · reviewed since at least 2026 · 4.7 rating from 800 reviews

Score: 48/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

Best for: Honda owners who want clear repair explanations

## Contact

- Address: 21001 Katy Fwy Ste 100, Katy, TX 77450
- Phone: [(832) 737-0379](tel:+18327370379)
- Website: https://www.katyhonda.com/service-department?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=service
- Google profile: https://maps.google.com/?cid=10014755856204038042

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 7 PM |
| Tuesday | 7 AM to 7 PM |
| Wednesday | 7 AM to 7 PM |
| Thursday | 7 AM to 7 PM |
| Friday | 7 AM to 7 PM |
| Saturday | 7 AM to 5 PM |
| Sunday | Closed |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 25/25 | 80+ reviews in the last 12 months, in 3 of 3 months covered by the reviews we read |
| Review sentiment | 14/25 | Rated 4.7 from 800 reviews; 94% of last-12-month reviews at 4-5 stars; 13 reviews say the work was done right, 0 say it failed; 3 call the price fair or the shop honest, 1 says it overcharged or was dishonest; 15 say the shop kept them informed, 5 say it left them without answers |
| Capabilities | 9/25 | 7 of 20 checklist items |
| Years of experience | 0/25 | Reviewed since at least 2026; no founding year found |
| Total | 48/100 | |

## Checklist: 7 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [x] Air conditioning repair: Google profile
- [x] Engine diagnostics: Google profile
- [x] Wheel alignment: Google profile
- [x] Tire service: website
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

### Praise

- Friendly, professional and courteous staff (10+ reviews)
- Advisors explain the work and what's needed (7+ reviews)
- Quick service, in and out fast (6+ reviews)

### Complaints

- Long waits even with a scheduled appointment (2+ reviews)

## Where it ranks

- [#1035 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/52/#rank-1035)
- [#62 of 230: Best auto repair shops in Katy](https://bestautorepairshops.com/houston/katy/page/4/#rank-62)
- [#973 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/49/#rank-973)
- [#960 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/48/#rank-960)
- [#764 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/39/#rank-764)
- [#906 of 3619: Best air conditioning repair shops in Houston](https://bestautorepairshops.com/houston/ac-repair/page/46/#rank-906)
- [#895 of 3695: Best engine diagnostics shops in Houston](https://bestautorepairshops.com/houston/engine-diagnostics/page/45/#rank-895)
- [#762 of 1938: Best wheel alignment shops in Houston](https://bestautorepairshops.com/houston/wheel-alignment/page/39/#rank-762)
- [#720 of 2321: Best tire service shops in Houston](https://bestautorepairshops.com/houston/tires/page/36/#rank-720)
- [#61 of 190: Best oil change shops in Katy](https://bestautorepairshops.com/houston/katy/oil-change/page/4/#rank-61)
- [#60 of 164: Best brake repair shops in Katy](https://bestautorepairshops.com/houston/katy/brakes/page/3/#rank-60)
- [#50 of 124: Best transmission repair shops in Katy](https://bestautorepairshops.com/houston/katy/transmission/page/3/#rank-50)
- [#58 of 154: Best air conditioning repair shops in Katy](https://bestautorepairshops.com/houston/katy/ac-repair/page/3/#rank-58)
- [#56 of 140: Best engine diagnostics shops in Katy](https://bestautorepairshops.com/houston/katy/engine-diagnostics/page/3/#rank-56)
- [#49 of 96: Best wheel alignment shops in Katy](https://bestautorepairshops.com/houston/katy/wheel-alignment/page/3/#rank-49)
- [#48 of 113: Best tire service shops in Katy](https://bestautorepairshops.com/houston/katy/tires/page/3/#rank-48)

## Nearby shops

- [Honda Express Service](https://bestautorepairshops.com/houston/honda-express-service/): Katy, 20/100
- [Mecánico a domicilio David Auto Repair](https://bestautorepairshops.com/houston/mecanico-a-domicilio-david-auto-repair/): Katy, 26/100
- [Christian Brothers Automotive Katy Westgreen](https://bestautorepairshops.com/houston/christian-brothers-automotive-katy-westgreen/): Katy, 56/100
- [Crash Champions Collision Repair Katy](https://bestautorepairshops.com/houston/crash-champions-collision-repair-katy/): Katy, 38/100
- [Toyota of Katy Service](https://bestautorepairshops.com/houston/toyota-of-katy-service/): Katy, 43/100