#1035 in Houston Service Department - Katy Honda

  • Katy
  • reviewed since at least 2026
  • 4.7 rating from 800 reviews

Best for: Honda owners who want clear repair explanations

Contact

  • 21001 Katy Fwy Ste 100, Katy, TX 77450
  • (832) 737-0379
  • Monday7 AM to 7 PM
    Tuesday7 AM to 7 PM
    Wednesday7 AM to 7 PM
    Thursday7 AM to 7 PM
    Friday7 AM to 7 PM
    Saturday7 AM to 5 PM
    SundayClosed
  • Their website
  • Google profile

Score breakdown

Review cadence 25/25

80+ reviews in the last 12 months, in 3 of 3 months covered by the reviews we read

Review sentiment 14/25

Rated 4.7 from 800 reviews; 94% of last-12-month reviews at 4-5 stars; 13 reviews say the work was done right, 0 say it failed; 3 call the price fair or the shop honest, 1 says it overcharged or was dishonest; 15 say the shop kept them informed, 5 say it left them without answers

Capabilities 9/25

7 of 20 checklist items

Years of experience 0/25

Reviewed since at least 2026; no founding year found

Total 48/100

Data as of . How we score.

Checklist: 7 of 20 items found

Services

  • Oil change Google profile
  • Brake repair Google profile
  • Transmission repair Google profile
  • Air conditioning repair Google profile
  • Engine diagnostics Google profile
  • Wheel alignment Google profile
  • Tire service website
  • State inspection, not found
  • Diesel repair, not found
  • Collision repair, not found

Makes

  • Ford, not found
  • Chevrolet, not found
  • Toyota, not found
  • BMW, not found
  • Mercedes-Benz, not found

Certifications

  • ASE certified technicians, not found
  • AAA Approved Auto Repair, not found

Amenities

  • Warranty on repairs, not found
  • Shuttle or loaner car, not found
  • Towing, not found

What customers say

Praise

  • Friendly, professional and courteous staff (10+ reviews)
  • Advisors explain the work and what's needed (7+ reviews)
  • Quick service, in and out fast (6+ reviews)

Complaints

  • Long waits even with a scheduled appointment (2+ reviews)

Where it ranks

Nearby shops