# #2594 in Houston: Service Department at Big Star Honda

Greater Hobby Area · reviewed since at least 2026 · 4.6 rating from 1384 reviews

Score: 35/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 11200 Gulf Fwy, Houston, TX 77034
- Phone: [(888) 964-0886](tel:+18889640886)
- Website: https://www.bigstarhonda.com/service/schedule-service/
- Google profile: https://maps.google.com/?cid=14192019324325006982

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 6 PM |
| Tuesday | 7 AM to 6 PM |
| Wednesday | 7 AM to 6 PM |
| Thursday | 7 AM to 6 PM |
| Friday | 7 AM to 6 PM |
| Saturday | 7 AM to 3 PM |
| Sunday | Closed |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 25/25 | 80+ reviews in the last 12 months, in 2 of 2 months covered by the reviews we read |
| Review sentiment | 9/25 | Rated 4.6 from 1384 reviews; 90% of last-12-month reviews at 4-5 stars; 1 review says the work was done right, 6 say it failed; 0 call the price fair or the shop honest, 3 say it overcharged or was dishonest; 11 say the shop kept them informed, 2 say it left them without answers |
| Capabilities | 1/25 | 1 of 20 checklist items |
| Years of experience | 0/25 | Reviewed since at least 2026; no founding year found |
| Total | 35/100 | |

## Checklist: 1 of 20 items found

### Services

- [x] Oil change: Google profile
- [ ] Brake repair: not found
- [ ] Transmission repair: not found
- [ ] Air conditioning repair: not found
- [ ] Engine diagnostics: not found
- [ ] Wheel alignment: not found
- [ ] Tire service: not found
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#2594 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/130/#rank-2594)
- [#11 of 40: Best auto repair shops in Greater Hobby Area](https://bestautorepairshops.com/houston/greater-hobby-area/#rank-11)
- [#2322 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/117/#rank-2322)
- [#9 of 32: Best oil change shops in Greater Hobby Area](https://bestautorepairshops.com/houston/greater-hobby-area/oil-change/#rank-9)

## Nearby shops

- [Big Star Honda](https://bestautorepairshops.com/houston/big-star-honda/): Greater Hobby Area, 40/100
- [Walmart Auto Care Center](https://bestautorepairshops.com/houston/walmart-auto-care-center-houston-ndvous/): Greater Hobby Area, 28/100
- [Barnett Enterprises](https://bestautorepairshops.com/houston/barnett-enterprises/): Edgebrook Area, 4/100
- [Durrett Motor Company - Gulf Freeway](https://bestautorepairshops.com/houston/durrett-motor-company-gulf-freeway/): Edgebrook Area, 36/100
- [A-1 Brake and Auto](https://bestautorepairshops.com/houston/a-1-brake-and-auto/): Greater Hobby Area, 3/100