# #2471 in Houston: Service Department at Big Star Chrysler Jeep Dodge Ram

South Belt / Ellington · reviewed since at least 2026 · 4.4 rating from 657 reviews

Score: 36/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 15711 Gulf Fwy, Webster, TX 77598
- Phone: [(281) 800-5282](tel:+12818005282)
- Website: https://www.houstondodgedealer.com/ken-garff-service/
- Google profile: https://maps.google.com/?cid=3432932504866309332

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 6 PM |
| Tuesday | 7 AM to 6 PM |
| Wednesday | 7 AM to 6 PM |
| Thursday | 7 AM to 6 PM |
| Friday | 7 AM to 6 PM |
| Saturday | 7 AM to 2 PM |
| Sunday | Closed |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 25/25 | 80+ reviews in the last 12 months, in 2 of 2 months covered by the reviews we read |
| Review sentiment | 7/25 | Rated 4.4 from 657 reviews; 88% of last-12-month reviews at 4-5 stars; 3 reviews say the work was done right, 3 say it failed; 1 calls the price fair or the shop honest, 1 says it overcharged or was dishonest; 9 say the shop kept them informed, 3 say it left them without answers |
| Capabilities | 4/25 | 3 of 20 checklist items |
| Years of experience | 0/25 | Reviewed since at least 2026; no founding year found |
| Total | 36/100 | |

## Checklist: 3 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [ ] Air conditioning repair: not found
- [ ] Engine diagnostics: not found
- [ ] Wheel alignment: not found
- [ ] Tire service: not found
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#2471 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/124/#rank-2471)
- [#23 of 64: Best auto repair shops in South Belt / Ellington](https://bestautorepairshops.com/houston/south-belt-ellington/page/2/#rank-23)
- [#2219 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/111/#rank-2219)
- [#2038 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/102/#rank-2038)
- [#1589 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/80/#rank-1589)
- [#22 of 49: Best oil change shops in South Belt / Ellington](https://bestautorepairshops.com/houston/south-belt-ellington/oil-change/page/2/#rank-22)
- [#21 of 41: Best brake repair shops in South Belt / Ellington](https://bestautorepairshops.com/houston/south-belt-ellington/brakes/page/2/#rank-21)
- [#15 of 33: Best transmission repair shops in South Belt / Ellington](https://bestautorepairshops.com/houston/south-belt-ellington/transmission/#rank-15)

## Nearby shops

- [Big Star Chrysler Jeep Dodge Ram](https://bestautorepairshops.com/houston/big-star-chrysler-jeep-dodge-ram/): South Belt / Ellington, 31/100
- [Sprinter of Clear Lake](https://bestautorepairshops.com/houston/sprinter-of-clear-lake/): Clear Lake, 30/100
- [BMW of Clear Lake Service Center](https://bestautorepairshops.com/houston/bmw-of-clear-lake-service-center/): Clear Lake, 28/100
- [Mercedes-Benz of Clear Lake Service Center](https://bestautorepairshops.com/houston/mercedes-benz-of-clear-lake-service-center/): Clear Lake, 24/100
- [Limitless Racing](https://bestautorepairshops.com/houston/limitless-racing/): South Belt / Ellington, 16/100