# #5728 in Houston: Rivian Service Center

Katy · reviewed since 2026 · 5.0 rating from 8 reviews

Score: 13/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 21021 Campanile Dr, Katy, TX 77449
- Phone: [(346) 489-6673](tel:+13464896673)
- Website: https://rivian.com/experience/service?utm_medium=local-listing&utm_source=extnet&utm_campaign=yext&utm_content=SERVICE49
- Google profile: https://maps.google.com/?cid=16951123840602601256

### Hours

| Day | Hours |
|---|---|
| Monday | 8 AM to 6 PM |
| Tuesday | 8 AM to 6 PM |
| Wednesday | 8 AM to 6 PM |
| Thursday | 8 AM to 6 PM |
| Friday | 8 AM to 6 PM |
| Saturday | 9 AM to 1 PM |
| Sunday | Closed |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 6/25 | 8 reviews in the last 12 months, in 4 of 12 months |
| Review sentiment | 7/25 | Rated 5.0 from 8 reviews; 100% of last-12-month reviews at 4-5 stars; 1 review says the work was done right, 0 say it failed; 0 call the price fair or the shop honest, 0 say it overcharged or was dishonest; 1 says the shop kept them informed, 0 say it left them without answers |
| Capabilities | 0/25 | 0 of 20 checklist items |
| Years of experience | 0/25 | Reviewed since 2026; no founding year found |
| Total | 13/100 | |

## Checklist: 0 of 20 items found

### Services

- [ ] Oil change: not found
- [ ] Brake repair: not found
- [ ] Transmission repair: not found
- [ ] Air conditioning repair: not found
- [ ] Engine diagnostics: not found
- [ ] Wheel alignment: not found
- [ ] Tire service: not found
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#5728 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/287/#rank-5728)
- [#192 of 230: Best auto repair shops in Katy](https://bestautorepairshops.com/houston/katy/page/10/#rank-192)

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- [Project Autosport](https://bestautorepairshops.com/houston/project-autosport/): Katy, 20/100
- [Golbow's Garage Inc.](https://bestautorepairshops.com/houston/golbows-garage-inc/): Katy, 42/100
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- [Sonic Auto](https://bestautorepairshops.com/houston/sonic-auto/): Katy, 39/100
- [Mason Auto](https://bestautorepairshops.com/houston/mason-auto/): Katy, 53/100