# #3597 in Houston: Rivian Service Center

Houston 77073 · reviewed since 2022 · 4.5 rating from 63 reviews

Score: 27/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 20221 Carriage Point Dr, Houston, TX 77073
- Phone: [(888) 748-4261](tel:+18887484261)
- Website: https://rivian.com/experience/service?utm_medium=local-listing&utm_source=extnet&utm_campaign=yext&utm_content=SERVICE104
- Google profile: https://maps.google.com/?cid=18241927660062064651

### Hours

| Day | Hours |
|---|---|
| Monday | 8 AM to 6 PM |
| Tuesday | 8 AM to 6 PM |
| Wednesday | 8 AM to 6 PM |
| Thursday | 8 AM to 6 PM |
| Friday | 8 AM to 6 PM |
| Saturday | 9 AM to 4 PM |
| Sunday | Closed |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 0/25 | 2 reviews in the last 12 months, in 2 of 12 months |
| Review sentiment | 8/25 | Rated 4.5 from 63 reviews; 100% of last-12-month reviews at 4-5 stars; 5 reviews say the work was done right, 1 says it failed; 1 calls the price fair or the shop honest, 1 says it overcharged or was dishonest; 4 say the shop kept them informed, 0 say it left them without answers |
| Capabilities | 11/25 | 9 of 20 checklist items |
| Years of experience | 8/25 | Reviewed since 2022; no founding year found |
| Total | 27/100 | |

## Checklist: 9 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [ ] Air conditioning repair: not found
- [x] Engine diagnostics: Google profile
- [x] Wheel alignment: Google profile
- [x] Tire service: Google profile
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [x] Collision repair: Google profile

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [x] Shuttle or loaner car: Google profile
- [x] Towing: Google profile

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#3597 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/180/#rank-3597)
- [#15 of 33: Best auto repair shops in Houston 77073](https://bestautorepairshops.com/houston/houston-77073/#rank-15)
- [#3169 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/159/#rank-3169)
- [#2768 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/139/#rank-2768)
- [#2110 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/106/#rank-2110)
- [#2411 of 3695: Best engine diagnostics shops in Houston](https://bestautorepairshops.com/houston/engine-diagnostics/page/121/#rank-2411)
- [#1655 of 1938: Best wheel alignment shops in Houston](https://bestautorepairshops.com/houston/wheel-alignment/page/83/#rank-1655)
- [#1731 of 2321: Best tire service shops in Houston](https://bestautorepairshops.com/houston/tires/page/87/#rank-1731)
- [#898 of 1382: Best collision repair shops in Houston](https://bestautorepairshops.com/houston/collision/page/45/#rank-898)
- [#13 of 20: Best oil change shops in Houston 77073](https://bestautorepairshops.com/houston/houston-77073/oil-change/#rank-13)
- [#10 of 15: Best brake repair shops in Houston 77073](https://bestautorepairshops.com/houston/houston-77073/brakes/#rank-10)
- [#9 of 15: Best transmission repair shops in Houston 77073](https://bestautorepairshops.com/houston/houston-77073/transmission/#rank-9)
- [#7 of 12: Best engine diagnostics shops in Houston 77073](https://bestautorepairshops.com/houston/houston-77073/engine-diagnostics/#rank-7)
- [#6 of 9: Best wheel alignment shops in Houston 77073](https://bestautorepairshops.com/houston/houston-77073/wheel-alignment/#rank-6)
- [#8 of 9: Best tire service shops in Houston 77073](https://bestautorepairshops.com/houston/houston-77073/tires/#rank-8)
- [#4 of 7: Best collision repair shops in Houston 77073](https://bestautorepairshops.com/houston/houston-77073/collision/#rank-4)

## Nearby shops

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- [Ppg Collision Repair Center](https://bestautorepairshops.com/houston/ppg-collision-repair-center-houston-5i6f5w/): Houston 77073, 15/100
- [Marcustoms Automotive](https://bestautorepairshops.com/houston/marcustoms-automotive/): Houston 77073, 45/100
- [Midas](https://bestautorepairshops.com/houston/midas-houston-wllsce/): Houston 77073, 47/100