# #2384 in Houston: Northwest Car Care

Central Northwest · reviewed since 2014 · 4.1 rating from 67 reviews

Score: 37/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 5422 Milwee St, Houston, TX 77092
- Phone: [(713) 688-9172](tel:+17136889172)
- Website: http://www.nwcarcare.com/
- Google profile: https://maps.google.com/?cid=11960835710740000091

### Hours

| Day | Hours |
|---|---|
| Monday | 8 AM to 6 PM |
| Tuesday | 8 AM to 6 PM |
| Wednesday | 8 AM to 6 PM |
| Thursday | 8 AM to 6 PM |
| Friday | 8 AM to 6 PM |
| Saturday | 8 AM to 2 PM |
| Sunday | Closed |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 6/25 | 4 reviews in the last 12 months, in 4 of 12 months |
| Review sentiment | 8/25 | Rated 4.1 from 67 reviews; 25% of last-12-month reviews at 4-5 stars; 17 reviews say the work was done right, 4 say it failed; 15 call the price fair or the shop honest, 5 say it overcharged or was dishonest; 10 say the shop kept them informed, 2 say it left them without answers |
| Capabilities | 8/25 | 6 of 20 checklist items |
| Years of experience | 15/25 | Reviewed since 2014; no founding year found |
| Total | 37/100 | |

## Checklist: 6 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [ ] Air conditioning repair: not found
- [x] Engine diagnostics: Google profile
- [x] Wheel alignment: Google profile
- [ ] Tire service: not found
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [x] Collision repair: Google profile

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#2384 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/120/#rank-2384)
- [#16 of 96: Best auto repair shops in Central Northwest](https://bestautorepairshops.com/houston/central-northwest/#rank-16)
- [#2139 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/107/#rank-2139)
- [#1978 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/99/#rank-1978)
- [#1540 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/77/#rank-1540)
- [#1748 of 3695: Best engine diagnostics shops in Houston](https://bestautorepairshops.com/houston/engine-diagnostics/page/88/#rank-1748)
- [#1328 of 1938: Best wheel alignment shops in Houston](https://bestautorepairshops.com/houston/wheel-alignment/page/67/#rank-1328)
- [#665 of 1382: Best collision repair shops in Houston](https://bestautorepairshops.com/houston/collision/page/34/#rank-665)
- [#15 of 71: Best oil change shops in Central Northwest](https://bestautorepairshops.com/houston/central-northwest/oil-change/#rank-15)
- [#15 of 65: Best brake repair shops in Central Northwest](https://bestautorepairshops.com/houston/central-northwest/brakes/#rank-15)
- [#8 of 31: Best transmission repair shops in Central Northwest](https://bestautorepairshops.com/houston/central-northwest/transmission/#rank-8)
- [#13 of 62: Best engine diagnostics shops in Central Northwest](https://bestautorepairshops.com/houston/central-northwest/engine-diagnostics/#rank-13)
- [#8 of 15: Best wheel alignment shops in Central Northwest](https://bestautorepairshops.com/houston/central-northwest/wheel-alignment/#rank-8)
- [#4 of 8: Best collision repair shops in Central Northwest](https://bestautorepairshops.com/houston/central-northwest/collision/#rank-4)

## Nearby shops

- [Speedx VintedGo](https://bestautorepairshops.com/houston/speedx-vintedgo/): Central Northwest, 0/100
- [awt dealers](https://bestautorepairshops.com/houston/awt-dealers/): Central Northwest, 11/100
- [Santa Ana Care](https://bestautorepairshops.com/houston/santa-ana-care/): Spring Branch East, 54/100
- [Northwest Car Repair](https://bestautorepairshops.com/houston/northwest-car-repair/): Spring Branch East, 30/100
- [American Trencher Chain & Supply](https://bestautorepairshops.com/houston/american-trencher-chain-and-supply/): Spring Branch East, 11/100