# #1715 in Houston: Firestone Complete Auto Care

Richmond · reviewed since at least 2026 · 4.2 rating from 696 reviews

Score: 42/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 8012 W Grand Pkwy S, Richmond, TX 77406
- Phone: [(832) 945-1306](tel:+18329451306)
- Website: https://www.firestonecompleteautocare.com/texas/richmond/8012-west-grand-parkway-south/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
- Google profile: https://maps.google.com/?cid=3436593272976705739

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 7 PM |
| Tuesday | 7 AM to 7 PM |
| Wednesday | 7 AM to 7 PM |
| Thursday | 7 AM to 7 PM |
| Friday | 7 AM to 7 PM |
| Saturday | 7 AM to 7 PM |
| Sunday | 9 AM to 5 PM |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 25/25 | 80+ reviews in the last 12 months, in 6 of 6 months covered by the reviews we read |
| Review sentiment | 9/25 | Rated 4.2 from 696 reviews; 91% of last-12-month reviews at 4-5 stars; 11 reviews say the work was done right, 5 say it failed; 4 call the price fair or the shop honest, 2 say it overcharged or was dishonest; 10 say the shop kept them informed, 2 say it left them without answers |
| Capabilities | 8/25 | 6 of 20 checklist items |
| Years of experience | 0/25 | Reviewed since at least 2026; no founding year found |
| Total | 42/100 | |

## Checklist: 6 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [x] Air conditioning repair: Google profile
- [ ] Engine diagnostics: not found
- [x] Wheel alignment: Google profile
- [x] Tire service: Google profile
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#1715 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/86/#rank-1715)
- [#23 of 60: Best auto repair shops in Richmond](https://bestautorepairshops.com/houston/richmond/page/2/#rank-23)
- [#1557 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/78/#rank-1557)
- [#1496 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/75/#rank-1496)
- [#1165 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/59/#rank-1165)
- [#1391 of 3619: Best air conditioning repair shops in Houston](https://bestautorepairshops.com/houston/ac-repair/page/70/#rank-1391)
- [#1079 of 1938: Best wheel alignment shops in Houston](https://bestautorepairshops.com/houston/wheel-alignment/page/54/#rank-1079)
- [#1059 of 2321: Best tire service shops in Houston](https://bestautorepairshops.com/houston/tires/page/53/#rank-1059)
- [#20 of 44: Best oil change shops in Richmond](https://bestautorepairshops.com/houston/richmond/oil-change/#rank-20)
- [#18 of 36: Best brake repair shops in Richmond](https://bestautorepairshops.com/houston/richmond/brakes/#rank-18)
- [#15 of 29: Best transmission repair shops in Richmond](https://bestautorepairshops.com/houston/richmond/transmission/#rank-15)
- [#19 of 39: Best air conditioning repair shops in Richmond](https://bestautorepairshops.com/houston/richmond/ac-repair/#rank-19)
- [#14 of 20: Best wheel alignment shops in Richmond](https://bestautorepairshops.com/houston/richmond/wheel-alignment/#rank-14)
- [#15 of 20: Best tire service shops in Richmond](https://bestautorepairshops.com/houston/richmond/tires/#rank-15)

## Nearby shops

- [Waterside Auto Repair](https://bestautorepairshops.com/houston/waterside-auto-repair/): Richmond, 49/100
- [Christian Brothers Automotive Waterside](https://bestautorepairshops.com/houston/christian-brothers-automotive-waterside/): Richmond, 61/100
- [Sun Auto Tire & Service](https://bestautorepairshops.com/houston/sun-auto-tire-and-service-richmond-ysac4/): Richmond, 54/100
- [Long Meadows Car Care](https://bestautorepairshops.com/houston/long-meadows-car-care/): Richmond, 63/100
- [Car Care USA](https://bestautorepairshops.com/houston/car-care-usa/): Richmond, 50/100