# #1606 in Houston: Firestone Complete Auto Care

Katy · reviewed since at least 2026 · 3.9 rating from 540 reviews

Score: 43/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 6820 S Fry Rd, Katy, TX 77494
- Phone: [(281) 769-5888](tel:+12817695888)
- Website: https://www.firestonecompleteautocare.com/texas/katy/6820-s-fry-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
- Google profile: https://maps.google.com/?cid=5808641992827473227

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 7 PM |
| Tuesday | 7 AM to 7 PM |
| Wednesday | 7 AM to 7 PM |
| Thursday | 7 AM to 7 PM |
| Friday | 7 AM to 7 PM |
| Saturday | 7 AM to 7 PM |
| Sunday | 9 AM to 5 PM |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 25/25 | 80+ reviews in the last 12 months, in 5 of 5 months covered by the reviews we read |
| Review sentiment | 10/25 | Rated 3.9 from 540 reviews; 85% of last-12-month reviews at 4-5 stars; 13 reviews say the work was done right, 1 says it failed; 10 call the price fair or the shop honest, 4 say it overcharged or was dishonest; 15 say the shop kept them informed, 5 say it left them without answers |
| Capabilities | 8/25 | 6 of 20 checklist items |
| Years of experience | 0/25 | Reviewed since at least 2026; no founding year found |
| Total | 43/100 | |

## Checklist: 6 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [x] Air conditioning repair: Google profile
- [ ] Engine diagnostics: not found
- [x] Wheel alignment: Google profile
- [x] Tire service: Google profile
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#1606 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/81/#rank-1606)
- [#92 of 230: Best auto repair shops in Katy](https://bestautorepairshops.com/houston/katy/page/5/#rank-92)
- [#1464 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/74/#rank-1464)
- [#1414 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/71/#rank-1414)
- [#1102 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/56/#rank-1102)
- [#1316 of 3619: Best air conditioning repair shops in Houston](https://bestautorepairshops.com/houston/ac-repair/page/66/#rank-1316)
- [#1026 of 1938: Best wheel alignment shops in Houston](https://bestautorepairshops.com/houston/wheel-alignment/page/52/#rank-1026)
- [#1012 of 2321: Best tire service shops in Houston](https://bestautorepairshops.com/houston/tires/page/51/#rank-1012)
- [#86 of 190: Best oil change shops in Katy](https://bestautorepairshops.com/houston/katy/oil-change/page/5/#rank-86)
- [#85 of 164: Best brake repair shops in Katy](https://bestautorepairshops.com/houston/katy/brakes/page/5/#rank-85)
- [#67 of 124: Best transmission repair shops in Katy](https://bestautorepairshops.com/houston/katy/transmission/page/4/#rank-67)
- [#79 of 154: Best air conditioning repair shops in Katy](https://bestautorepairshops.com/houston/katy/ac-repair/page/4/#rank-79)
- [#68 of 96: Best wheel alignment shops in Katy](https://bestautorepairshops.com/houston/katy/wheel-alignment/page/4/#rank-68)
- [#66 of 113: Best tire service shops in Katy](https://bestautorepairshops.com/houston/katy/tires/page/4/#rank-66)

## Nearby shops

- [NTB-National Tire & Battery](https://bestautorepairshops.com/houston/ntb-national-tire-and-battery-katy-d7qn30/): Cinco Ranch, 49/100
- [Crash Champions Collision Repair Richmond](https://bestautorepairshops.com/houston/crash-champions-collision-repair-richmond/): Richmond, 30/100
- [Sun Auto Service](https://bestautorepairshops.com/houston/sun-auto-service-katy-jlxcce/): Katy, 57/100
- [CincoAuto](https://bestautorepairshops.com/houston/cincoauto/): Katy, 80/100
- [Dillon's Automotive](https://bestautorepairshops.com/houston/dillons-automotive/): Katy, 58/100