# #1717 in Houston: Firestone Complete Auto Care

Katy · reviewed since at least 2026 · 3.7 rating from 638 reviews

Score: 42/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 25120 Market Pl Dr, Katy, TX 77494
- Phone: [(281) 394-1817](tel:+12813941817)
- Website: https://www.firestonecompleteautocare.com/texas/katy/25120-market-place-dr/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
- Google profile: https://maps.google.com/?cid=8364374601596001682

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 7 PM |
| Tuesday | 7 AM to 7 PM |
| Wednesday | 7 AM to 7 PM |
| Thursday | 7 AM to 7 PM |
| Friday | 7 AM to 7 PM |
| Saturday | 7 AM to 7 PM |
| Sunday | 9 AM to 5 PM |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 25/25 | 80+ reviews in the last 12 months, in 7 of 7 months covered by the reviews we read |
| Review sentiment | 9/25 | Rated 3.7 from 638 reviews; 85% of last-12-month reviews at 4-5 stars; 16 reviews say the work was done right, 1 says it failed; 7 call the price fair or the shop honest, 5 say it overcharged or was dishonest; 10 say the shop kept them informed, 1 says it left them without answers |
| Capabilities | 8/25 | 6 of 20 checklist items |
| Years of experience | 0/25 | Reviewed since at least 2026; no founding year found |
| Total | 42/100 | |

## Checklist: 6 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [x] Air conditioning repair: Google profile
- [ ] Engine diagnostics: not found
- [x] Wheel alignment: Google profile
- [x] Tire service: Google profile
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#1717 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/86/#rank-1717)
- [#100 of 230: Best auto repair shops in Katy](https://bestautorepairshops.com/houston/katy/page/5/#rank-100)
- [#1559 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/78/#rank-1559)
- [#1498 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/75/#rank-1498)
- [#1167 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/59/#rank-1167)
- [#1393 of 3619: Best air conditioning repair shops in Houston](https://bestautorepairshops.com/houston/ac-repair/page/70/#rank-1393)
- [#1081 of 1938: Best wheel alignment shops in Houston](https://bestautorepairshops.com/houston/wheel-alignment/page/55/#rank-1081)
- [#1061 of 2321: Best tire service shops in Houston](https://bestautorepairshops.com/houston/tires/page/54/#rank-1061)
- [#94 of 190: Best oil change shops in Katy](https://bestautorepairshops.com/houston/katy/oil-change/page/5/#rank-94)
- [#92 of 164: Best brake repair shops in Katy](https://bestautorepairshops.com/houston/katy/brakes/page/5/#rank-92)
- [#72 of 124: Best transmission repair shops in Katy](https://bestautorepairshops.com/houston/katy/transmission/page/4/#rank-72)
- [#86 of 154: Best air conditioning repair shops in Katy](https://bestautorepairshops.com/houston/katy/ac-repair/page/5/#rank-86)
- [#73 of 96: Best wheel alignment shops in Katy](https://bestautorepairshops.com/houston/katy/wheel-alignment/page/4/#rank-73)
- [#69 of 113: Best tire service shops in Katy](https://bestautorepairshops.com/houston/katy/tires/page/4/#rank-69)

## Nearby shops

- [Midas](https://bestautorepairshops.com/houston/midas-katy-ltwr6i/): Katy, 42/100
- [Walmart Auto Care Center](https://bestautorepairshops.com/houston/walmart-auto-care-center-katy-tk7ldi/): Katy, 24/100
- [Katy Car Care Center](https://bestautorepairshops.com/houston/katy-car-care-center/): Katy, 52/100
- [Monkey performance](https://bestautorepairshops.com/houston/monkey-performance/): Katy, 6/100
- [Smith's Auto](https://bestautorepairshops.com/houston/smiths-auto/): Katy, 86/100