# #1716 in Houston: Firestone Complete Auto Care

Memorial · reviewed since at least 2026 · 3.9 rating from 638 reviews

Score: 42/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 9823 Katy Fwy, Houston, TX 77024
- Phone: [(713) 489-5376](tel:+17134895376)
- Website: https://www.firestonecompleteautocare.com/texas/houston/9823-katy-fwy/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
- Google profile: https://maps.google.com/?cid=17075477865489476513

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 7 PM |
| Tuesday | 7 AM to 7 PM |
| Wednesday | 7 AM to 7 PM |
| Thursday | 7 AM to 7 PM |
| Friday | 7 AM to 7 PM |
| Saturday | 7 AM to 6 PM |
| Sunday | 9 AM to 5 PM |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 25/25 | 80+ reviews in the last 12 months, in 4 of 4 months covered by the reviews we read |
| Review sentiment | 9/25 | Rated 3.9 from 638 reviews; 88% of last-12-month reviews at 4-5 stars; 15 reviews say the work was done right, 5 say it failed; 10 call the price fair or the shop honest, 3 say it overcharged or was dishonest; 21 say the shop kept them informed, 6 say it left them without answers |
| Capabilities | 8/25 | 6 of 20 checklist items |
| Years of experience | 0/25 | Reviewed since at least 2026; no founding year found |
| Total | 42/100 | |

## Checklist: 6 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [x] Air conditioning repair: Google profile
- [ ] Engine diagnostics: not found
- [x] Wheel alignment: Google profile
- [x] Tire service: Google profile
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#1716 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/86/#rank-1716)
- [#19 of 41: Best auto repair shops in Memorial](https://bestautorepairshops.com/houston/memorial/#rank-19)
- [#1558 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/78/#rank-1558)
- [#1497 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/75/#rank-1497)
- [#1166 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/59/#rank-1166)
- [#1392 of 3619: Best air conditioning repair shops in Houston](https://bestautorepairshops.com/houston/ac-repair/page/70/#rank-1392)
- [#1080 of 1938: Best wheel alignment shops in Houston](https://bestautorepairshops.com/houston/wheel-alignment/page/54/#rank-1080)
- [#1060 of 2321: Best tire service shops in Houston](https://bestautorepairshops.com/houston/tires/page/53/#rank-1060)
- [#18 of 34: Best oil change shops in Memorial](https://bestautorepairshops.com/houston/memorial/oil-change/#rank-18)
- [#16 of 25: Best brake repair shops in Memorial](https://bestautorepairshops.com/houston/memorial/brakes/#rank-16)
- [#12 of 20: Best transmission repair shops in Memorial](https://bestautorepairshops.com/houston/memorial/transmission/#rank-12)
- [#16 of 25: Best air conditioning repair shops in Memorial](https://bestautorepairshops.com/houston/memorial/ac-repair/#rank-16)
- [#15 of 22: Best wheel alignment shops in Memorial](https://bestautorepairshops.com/houston/memorial/wheel-alignment/#rank-15)
- [#12 of 19: Best tire service shops in Memorial](https://bestautorepairshops.com/houston/memorial/tires/#rank-12)

## Nearby shops

- [Brazelton Auto](https://bestautorepairshops.com/houston/brazelton-auto/): Spring Branch West, 57/100
- [Valvoline Instant Oil Change](https://bestautorepairshops.com/houston/valvoline-instant-oil-change-houston-0efl5c/): Spring Branch West, 46/100
- [Layline Petroleum LLC](https://bestautorepairshops.com/houston/layline-petroleum-llc/): Memorial, 13/100
- [Meineke Car Care Center](https://bestautorepairshops.com/houston/meineke-car-care-center-houston-ysyg0w/): Spring Branch West, 36/100
- [Texas Best Auto Repair](https://bestautorepairshops.com/houston/texas-best-auto-repair/): Spring Branch West, 49/100