# #2323 in Houston: Firestone Complete Auto Care

University Place · reviewed since at least 2026 · 3.7 rating from 972 reviews

Score: 37/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 5719 Kirby Dr, Houston, TX 77005
- Phone: [(713) 714-1183](tel:+17137141183)
- Website: https://www.firestonecompleteautocare.com/texas/houston/5719-kirby-dr/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&cmp=oloc_google_localmaps_maps
- Google profile: https://maps.google.com/?cid=6959594877696781795

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 7 PM |
| Tuesday | 7 AM to 7 PM |
| Wednesday | 7 AM to 7 PM |
| Thursday | 7 AM to 7 PM |
| Friday | 7 AM to 7 PM |
| Saturday | 7 AM to 7 PM |
| Sunday | 9 AM to 5 PM |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 25/25 | 80+ reviews in the last 12 months, in 2 of 2 months covered by the reviews we read |
| Review sentiment | 4/25 | Rated 3.7 from 972 reviews; 83% of last-12-month reviews at 4-5 stars; 9 reviews say the work was done right, 4 say it failed; 3 call the price fair or the shop honest, 4 say it overcharged or was dishonest; 9 say the shop kept them informed, 6 say it left them without answers |
| Capabilities | 8/25 | 6 of 20 checklist items |
| Years of experience | 0/25 | Reviewed since at least 2026; no founding year found |
| Total | 37/100 | |

## Checklist: 6 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [x] Air conditioning repair: Google profile
- [ ] Engine diagnostics: not found
- [x] Wheel alignment: Google profile
- [x] Tire service: Google profile
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#2323 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/117/#rank-2323)
- [#9 of 12: Best auto repair shops in University Place](https://bestautorepairshops.com/houston/university-place/#rank-9)
- [#2090 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/105/#rank-2090)
- [#1937 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/97/#rank-1937)
- [#1512 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/76/#rank-1512)
- [#1786 of 3619: Best air conditioning repair shops in Houston](https://bestautorepairshops.com/houston/ac-repair/page/90/#rank-1786)
- [#1306 of 1938: Best wheel alignment shops in Houston](https://bestautorepairshops.com/houston/wheel-alignment/page/66/#rank-1306)
- [#1307 of 2321: Best tire service shops in Houston](https://bestautorepairshops.com/houston/tires/page/66/#rank-1307)
- [#9 of 11: Best oil change shops in University Place](https://bestautorepairshops.com/houston/university-place/oil-change/#rank-9)
- [#8 of 9: Best brake repair shops in University Place](https://bestautorepairshops.com/houston/university-place/brakes/#rank-8)
- [#7 of 8: Best air conditioning repair shops in University Place](https://bestautorepairshops.com/houston/university-place/ac-repair/#rank-7)
- [#6 of 6: Best wheel alignment shops in University Place](https://bestautorepairshops.com/houston/university-place/wheel-alignment/#rank-6)
- [#7 of 7: Best tire service shops in University Place](https://bestautorepairshops.com/houston/university-place/tires/#rank-7)

## Nearby shops

- [Eric's Car Care - Rice Village](https://bestautorepairshops.com/houston/erics-car-care-rice-village/): West University Place, 51/100
- [Demo's Automotive Center](https://bestautorepairshops.com/houston/demos-automotive-center/): University Place, 48/100
- [Express Mechanics](https://bestautorepairshops.com/houston/express-mechanics/): University Place, 1/100
- [Midtown Auto Care](https://bestautorepairshops.com/houston/midtown-auto-care/): University Place, 30/100
- [Poutous Collision and Mechanical](https://bestautorepairshops.com/houston/poutous-collision-and-mechanical/): University Place, 65/100