# #2228 in Houston: Family Auto Center

Houston 77015 · reviewed since at least 2020 · 4.4 rating from 147 reviews

Score: 38/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 780 Normandy St, Houston, TX 77015
- Phone: [(713) 450-2759](tel:+17134502759)
- Website: https://www.familyautocenterhouston.com/
- Google profile: https://maps.google.com/?cid=257602520534876795

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 6 PM |
| Tuesday | 7 AM to 6 PM |
| Wednesday | 7 AM to 6 PM |
| Thursday | 7 AM to 6 PM |
| Friday | 7 AM to 6 PM |
| Saturday | Closed |
| Sunday | Closed |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 9/25 | 8 reviews in the last 12 months, in 6 of 12 months |
| Review sentiment | 9/25 | Rated 4.4 from 147 reviews; 63% of last-12-month reviews at 4-5 stars; 13 reviews say the work was done right, 3 say it failed; 24 call the price fair or the shop honest, 6 say it overcharged or was dishonest; 11 say the shop kept them informed, 5 say it left them without answers |
| Capabilities | 10/25 | 8 of 20 checklist items |
| Years of experience | 10/25 | Reviewed since at least 2020; no founding year found |
| Total | 38/100 | |

## Checklist: 8 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [x] Air conditioning repair: Google profile
- [x] Engine diagnostics: Google profile
- [x] Wheel alignment: Google profile
- [x] Tire service: Google profile
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [x] AAA Approved Auto Repair: website

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#2228 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/112/#rank-2228)
- [#3 of 17: Best auto repair shops in Houston 77015](https://bestautorepairshops.com/houston/houston-77015/#rank-3)
- [#2001 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/101/#rank-2001)
- [#1864 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/94/#rank-1864)
- [#1461 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/74/#rank-1461)
- [#1729 of 3619: Best air conditioning repair shops in Houston](https://bestautorepairshops.com/houston/ac-repair/page/87/#rank-1729)
- [#1657 of 3695: Best engine diagnostics shops in Houston](https://bestautorepairshops.com/houston/engine-diagnostics/page/83/#rank-1657)
- [#1272 of 1938: Best wheel alignment shops in Houston](https://bestautorepairshops.com/houston/wheel-alignment/page/64/#rank-1272)
- [#1273 of 2321: Best tire service shops in Houston](https://bestautorepairshops.com/houston/tires/page/64/#rank-1273)
- [#3 of 12: Best oil change shops in Houston 77015](https://bestautorepairshops.com/houston/houston-77015/oil-change/#rank-3)
- [#3 of 8: Best brake repair shops in Houston 77015](https://bestautorepairshops.com/houston/houston-77015/brakes/#rank-3)
- [#3 of 6: Best transmission repair shops in Houston 77015](https://bestautorepairshops.com/houston/houston-77015/transmission/#rank-3)
- [#3 of 7: Best air conditioning repair shops in Houston 77015](https://bestautorepairshops.com/houston/houston-77015/ac-repair/#rank-3)
- [#2 of 6: Best engine diagnostics shops in Houston 77015](https://bestautorepairshops.com/houston/houston-77015/engine-diagnostics/#rank-2)
- [#3 of 5: Best tire service shops in Houston 77015](https://bestautorepairshops.com/houston/houston-77015/tires/#rank-3)

## Nearby shops

- [J&A Body Shop](https://bestautorepairshops.com/houston/j-and-a-body-shop/): Northshore, 12/100
- [Choquefix](https://bestautorepairshops.com/houston/choquefix/): Northshore, 6/100
- [Take 5 Oil Change](https://bestautorepairshops.com/houston/take-5-oil-change-houston-re2uce/): Houston 77015, 36/100
- [Rodriguez Paint, Body & Collision Repair Inc.](https://bestautorepairshops.com/houston/rodriguez-paint-body-and-collision-repair-inc/): Northshore, 28/100
- [Advantage Houston Motors LLC](https://bestautorepairshops.com/houston/advantage-houston-motors-llc/): Northshore, 28/100