# #782 in Houston: Eric's Car Care - Rice Village

West University Place · reviewed since at least 2025 · 4.6 rating from 529 reviews

Score: 51/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 5820 Kirby Dr, West University Place, TX 77005
- Phone: [(713) 804-2702](tel:+17138042702)
- Website: https://ericscarcare.com/west-university-place-auto-repair?utm_source=GBPlistingRiceVillageWebsite&utm_medium=organic
- Google profile: https://maps.google.com/?cid=3792121215075099368

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 6 PM |
| Tuesday | 7 AM to 6 PM |
| Wednesday | 7 AM to 6 PM |
| Thursday | 7 AM to 6 PM |
| Friday | 7 AM to 6 PM |
| Saturday | Closed |
| Sunday | Closed |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 25/25 | 60 reviews in the last 12 months, in 12 of 12 months |
| Review sentiment | 10/25 | Rated 4.6 from 529 reviews; 87% of last-12-month reviews at 4-5 stars; 20 reviews say the work was done right, 8 say it failed; 14 call the price fair or the shop honest, 10 say it overcharged or was dishonest; 16 say the shop kept them informed, 3 say it left them without answers |
| Capabilities | 14/25 | 11 of 20 checklist items |
| Years of experience | 2/25 | Reviewed since at least 2025; no founding year found |
| Total | 51/100 | |

## Checklist: 11 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [x] Air conditioning repair: Google profile
- [x] Engine diagnostics: Google profile
- [x] Wheel alignment: Google profile
- [x] Tire service: Google profile
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [ ] Collision repair: not found

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [x] ASE certified technicians: Google profile
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [x] Warranty on repairs: website
- [x] Shuttle or loaner car: website
- [x] Towing: website

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#782 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/40/#rank-782)
- [#730 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/37/#rank-730)
- [#727 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/37/#rank-727)
- [#604 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/31/#rank-604)
- [#699 of 3619: Best air conditioning repair shops in Houston](https://bestautorepairshops.com/houston/ac-repair/page/35/#rank-699)
- [#689 of 3695: Best engine diagnostics shops in Houston](https://bestautorepairshops.com/houston/engine-diagnostics/page/35/#rank-689)
- [#609 of 1938: Best wheel alignment shops in Houston](https://bestautorepairshops.com/houston/wheel-alignment/page/31/#rank-609)
- [#562 of 2321: Best tire service shops in Houston](https://bestautorepairshops.com/houston/tires/page/29/#rank-562)

## Nearby shops

- [Firestone Complete Auto Care](https://bestautorepairshops.com/houston/firestone-complete-auto-care-houston-apylwa/): University Place, 37/100
- [Demo's Automotive Center](https://bestautorepairshops.com/houston/demos-automotive-center/): University Place, 48/100
- [Express Mechanics](https://bestautorepairshops.com/houston/express-mechanics/): University Place, 1/100
- [Midtown Auto Care](https://bestautorepairshops.com/houston/midtown-auto-care/): University Place, 30/100
- [Poutous Collision and Mechanical](https://bestautorepairshops.com/houston/poutous-collision-and-mechanical/): University Place, 65/100