# #767 in Houston: BMW of West Houston Service Center

Katy · reviewed since at least 2026 · 4.7 rating from 4527 reviews

Score: 51/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

## Contact

- Address: 20822 Katy Fwy, Katy, TX 77449
- Phone: [(832) 772-7938](tel:+18327727938)
- Website: https://www.bmwwest.com/service/index.htm?utm_source=google&utm_campaign=GoogleLocalListingService&utm_medium=organic
- Google profile: https://maps.google.com/?cid=6954784869035057197

### Hours

| Day | Hours |
|---|---|
| Monday | 7 AM to 6 PM |
| Tuesday | 7 AM to 6 PM |
| Wednesday | 7 AM to 6 PM |
| Thursday | 7 AM to 6 PM |
| Friday | 7 AM to 6 PM |
| Saturday | 8 AM to 4 PM |
| Sunday | Closed |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 25/25 | 80+ reviews in the last 12 months, in 1 of 1 month covered by the reviews we read |
| Review sentiment | 12/25 | Rated 4.7 from 4527 reviews; 94% of last-12-month reviews at 4-5 stars; 3 reviews say the work was done right, 3 say it failed; 2 call the price fair or the shop honest, 0 say it overcharged or was dishonest; 9 say the shop kept them informed, 1 says it left them without answers |
| Capabilities | 14/25 | 11 of 20 checklist items |
| Years of experience | 0/25 | Reviewed since at least 2026; no founding year found |
| Total | 51/100 | |

## Checklist: 11 of 20 items found

### Services

- [x] Oil change: Google profile
- [x] Brake repair: Google profile
- [x] Transmission repair: Google profile
- [x] Air conditioning repair: Google profile
- [x] Engine diagnostics: Google profile
- [x] Wheel alignment: Google profile
- [x] Tire service: Google profile
- [x] State inspection: Google profile
- [ ] Diesel repair: not found
- [x] Collision repair: Google profile

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [x] BMW: Google profile
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [x] Shuttle or loaner car: Google profile
- [ ] Towing: not found

## What customers say

Too few reviews to summarise.

## Where it ranks

- [#767 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/39/#rank-767)
- [#45 of 230: Best auto repair shops in Katy](https://bestautorepairshops.com/houston/katy/page/3/#rank-45)
- [#715 of 5574: Best oil change shops in Houston](https://bestautorepairshops.com/houston/oil-change/page/36/#rank-715)
- [#712 of 4243: Best brake repair shops in Houston](https://bestautorepairshops.com/houston/brakes/page/36/#rank-712)
- [#595 of 3173: Best transmission repair shops in Houston](https://bestautorepairshops.com/houston/transmission/page/30/#rank-595)
- [#684 of 3619: Best air conditioning repair shops in Houston](https://bestautorepairshops.com/houston/ac-repair/page/35/#rank-684)
- [#677 of 3695: Best engine diagnostics shops in Houston](https://bestautorepairshops.com/houston/engine-diagnostics/page/34/#rank-677)
- [#594 of 1938: Best wheel alignment shops in Houston](https://bestautorepairshops.com/houston/wheel-alignment/page/30/#rank-594)
- [#547 of 2321: Best tire service shops in Houston](https://bestautorepairshops.com/houston/tires/page/28/#rank-547)
- [#497 of 1471: Best state inspection shops in Houston](https://bestautorepairshops.com/houston/state-inspection/page/25/#rank-497)
- [#230 of 1382: Best collision repair shops in Houston](https://bestautorepairshops.com/houston/collision/page/12/#rank-230)
- [#190 of 312: Best BMW repair shops in Houston](https://bestautorepairshops.com/houston/bmw/page/10/#rank-190)
- [#44 of 190: Best oil change shops in Katy](https://bestautorepairshops.com/houston/katy/oil-change/page/3/#rank-44)
- [#43 of 164: Best brake repair shops in Katy](https://bestautorepairshops.com/houston/katy/brakes/page/3/#rank-43)
- [#38 of 124: Best transmission repair shops in Katy](https://bestautorepairshops.com/houston/katy/transmission/page/2/#rank-38)
- [#43 of 154: Best air conditioning repair shops in Katy](https://bestautorepairshops.com/houston/katy/ac-repair/page/3/#rank-43)
- [#41 of 140: Best engine diagnostics shops in Katy](https://bestautorepairshops.com/houston/katy/engine-diagnostics/page/3/#rank-41)
- [#37 of 96: Best wheel alignment shops in Katy](https://bestautorepairshops.com/houston/katy/wheel-alignment/page/2/#rank-37)
- [#35 of 113: Best tire service shops in Katy](https://bestautorepairshops.com/houston/katy/tires/page/2/#rank-35)
- [#35 of 71: Best state inspection shops in Katy](https://bestautorepairshops.com/houston/katy/state-inspection/page/2/#rank-35)
- [#9 of 57: Best collision repair shops in Katy](https://bestautorepairshops.com/houston/katy/collision/#rank-9)

## Nearby shops

- [AutoNation Ford Katy Service Center](https://bestautorepairshops.com/houston/autonation-ford-katy-service-center/): Katy, 47/100
- [Quick Lane at AutoNation Ford Katy](https://bestautorepairshops.com/houston/quick-lane-at-autonation-ford-katy/): Katy, 26/100
- [AutoNation Collision Center Katy](https://bestautorepairshops.com/houston/autonation-collision-center-katy/): Katy, 36/100
- [AutoNation Ford Katy](https://bestautorepairshops.com/houston/autonation-ford-katy/): Katy, 55/100
- [HYUNDAI CERTIFIED COLLISION](https://bestautorepairshops.com/houston/hyundai-certified-collision/): Katy, 16/100