# #3835 in Houston: AutoNation Collision Center NASA

South Belt / Ellington · reviewed since at least 2022 · 4.0 rating from 229 reviews

Score: 25/100. Data as of November 11, 2026. How the ranking works: [method](https://bestautorepairshops.com/method/) (markdown: https://bestautorepairshops.com/method/index.md).

Best for: drivers needing collision, paint or dent repair

## Contact

- Address: 13800 Gulf Fwy, Houston, TX 77034
- Phone: [(281) 715-6921](tel:+12817156921)
- Website: https://www.autonationcollisioncenters.com/viewlocation/autonation-collision-center-nasa?&utm_source=local&utm_medium=organic&utm_campaign=*000012247*GMB
- Google profile: https://maps.google.com/?cid=4960538034907997021

### Hours

| Day | Hours |
|---|---|
| Monday | 7:30 AM to 6 PM |
| Tuesday | 7:30 AM to 6 PM |
| Wednesday | 7:30 AM to 6 PM |
| Thursday | 7:30 AM to 6 PM |
| Friday | 7:30 AM to 6 PM |
| Saturday | 8:30 AM to 12:30 PM |
| Sunday | Closed |

## Score breakdown

| Score | Points | Detail |
|---|---|---|
| Review cadence | 11/25 | 15 reviews in the last 12 months, in 7 of 12 months |
| Review sentiment | 5/25 | Rated 4.0 from 229 reviews; 60% of last-12-month reviews at 4-5 stars; 14 reviews say the work was done right, 5 say it failed; 1 calls the price fair or the shop honest, 4 say it overcharged or was dishonest; 21 say the shop kept them informed, 6 say it left them without answers |
| Capabilities | 1/25 | 1 of 20 checklist items |
| Years of experience | 8/25 | Reviewed since at least 2022; no founding year found |
| Total | 25/100 | |

## Checklist: 1 of 20 items found

### Services

- [ ] Oil change: not found
- [ ] Brake repair: not found
- [ ] Transmission repair: not found
- [ ] Air conditioning repair: not found
- [ ] Engine diagnostics: not found
- [ ] Wheel alignment: not found
- [ ] Tire service: not found
- [ ] State inspection: not found
- [ ] Diesel repair: not found
- [x] Collision repair: Google profile

### Makes

- [ ] Ford: not found
- [ ] Chevrolet: not found
- [ ] Toyota: not found
- [ ] BMW: not found
- [ ] Mercedes-Benz: not found

### Certifications

- [ ] ASE certified technicians: not found
- [ ] AAA Approved Auto Repair: not found

### Amenities

- [ ] Warranty on repairs: not found
- [ ] Shuttle or loaner car: not found
- [ ] Towing: not found

## What customers say

### Praise

- Kept customers updated throughout the repair (16+ reviews)
- Repair work that looks like new (12+ reviews)
- Friendly, helpful staff (7+ reviews)

### Complaints

- Poor workmanship, paint and panel fit (6+ reviews)
- Unreturned calls and poor communication (5+ reviews)
- Repairs taking much longer than expected (5+ reviews)

## Where it ranks

- [#3835 of 7344: Best auto repair shops in Houston](https://bestautorepairshops.com/houston/page/192/#rank-3835)
- [#42 of 64: Best auto repair shops in South Belt / Ellington](https://bestautorepairshops.com/houston/south-belt-ellington/page/3/#rank-42)
- [#941 of 1382: Best collision repair shops in Houston](https://bestautorepairshops.com/houston/collision/page/48/#rank-941)
- [#14 of 19: Best collision repair shops in South Belt / Ellington](https://bestautorepairshops.com/houston/south-belt-ellington/collision/#rank-14)

## Nearby shops

- [AutoNation Chevrolet Gulf Freeway Service Center](https://bestautorepairshops.com/houston/autonation-chevrolet-gulf-freeway-service-center/): South Belt / Ellington, 52/100
- [AutoNation Chevrolet Gulf Freeway](https://bestautorepairshops.com/houston/autonation-chevrolet-gulf-freeway/): South Belt / Ellington, 43/100
- [Tom's Auto Repair](https://bestautorepairshops.com/houston/toms-auto-repair/): South Belt / Ellington, 52/100
- [Nick's Mobile Mechanic Service](https://bestautorepairshops.com/houston/nicks-mobile-mechanic-service/): South Belt / Ellington, 26/100
- [Scarsdale Service Center](https://bestautorepairshops.com/houston/scarsdale-service-center/): Houston 77089, 10/100